Privacy Policy

1. Introduction

2. Information We Collect

2.1 Information You Provide

• Account Data: Name, email address, and password when you register.
• Order & Payment Data: Shipping address, phone number, and billing details.
  • Note: Full credit card numbers are processed directly by secure third-party payment gateways (via SHOPLINE) and are not stored on our servers.
• Customization Data: If you order custom shirts, we collect the images, text, or design files you upload.
• Communication: Records of your correspondence with our customer support team.

2.2 Automatically Collected Information

• Device & Log Data: IP address, browser type, operating system, pages visited, and timestamps.
• Cookies: We use cookies to manage your shopping cart, login session, and preferences. See Section 6 for details.

3. How We Use Your Information

• Order Fulfillment: To process payments, ship products, and handle returns/exchanges.
• Customer Support: To respond to inquiries and resolve issues.
• Improvement: To analyze site usage and improve our product offerings.
• Marketing: To send promotional emails about new arrivals or sales (only with your consent).
• Security: To detect and prevent fraud and ensure site security.

4. Sharing of Information

• Service Providers: Trusted partners who assist in our operations, including:
  • SHOPLINE: For site hosting and infrastructure.
  • Logistics Partners: To deliver your orders (sharing name, address, phone).
  • Payment Processors: To verify and process transactions.
  • Email Marketing Tools: To send newsletters (if subscribed).
    All partners are bound by confidentiality agreements.
• Legal Compliance: When required by law, court order, or to protect our rights.
• Business Transfers: In the event of a merger or acquisition, user data may be transferred as a business asset.

5. Data Security & Retention

• Storage: Your data is stored on secure servers provided by SHOPLINE, located in [Insert Server Region, e.g., Singapore/USA].
• Security Measures: We employ industry-standard safeguards (SSL encryption, firewalls, access controls). While no internet transmission is 100% secure, we strive to protect your data.
• Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., tax records for [X] years).

6. Cookies Policy

• Essential Cookies: Required for cart functionality and login (cannot be disabled).
• Functional Cookies: Remember your preferences (language, size).
• Analytics/Advertising Cookies: Help us understand traffic and show relevant ads (subject to your consent).
  You can manage cookie settings via your browser, though disabling them may limit site functionality.

7. Your Rights

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your data (“Right to be Forgotten”).
• Opt-Out: Withdraw consent for marketing communications.
• Restriction: Request restriction of processing.
  To exercise these rights, contact us at support@creatorshirts.com. We will respond within 30 days.

8. Children’s Privacy

9. International Data Transfers

10. Changes to This Policy

11. Contact Us

• Data Protection Officer / Support Team
• Email: support@creatorshirts.com