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Returns
We are happy to exchange any merchandise that is defective, damaged or unused.
We accept return of products. Customers have the right to apply for a return within 30 days after the receipt of the product.
If you are not happy about your purchase, 30 days from date of that you received the product in like-new condition with no visible wear and tear, you (buyer) will be the one who is responsible for paying for the shipping costs for returning item if not covered by our warranty against manufacturer defects and exchange is not due to our error.
Refunds
Once your return is received and inspected, we will email you a notification of receipt. Processing returns may take up to 14 business days from the day we receive your return.
Exchange Or Cancellation
All of our products are custom-made. If you wish to amend your order, please contact us as soon as possible. We will not be responsible for any information wrong if you don’t provide us within 12 hours. After 12 hours, your order has already been placed in production and can no longer be modified. Buyers assume all risks when choosing the wrong style and size of their purchase, no return or refund is accepted in this case.
Return Policy Or Replacement
All products go through a quality control check before being sent to you – But just in case read below!
If the product encounters one of the problems below when you open the package, let us know by taking a picture and email us directly with your order number.
1- The printed image is not clear.
2- The printed image is not in the center of the shirt.
3- Package received wrongly against the order.
4- Damaged due to delivery: torn, dirty…
5- The order is not in the right size, color or style compared to the order.
6- Other mistakes caused by us…
If the product you received has any of the above issues, please contact us via email or website with pictures of errors and your order number. We will refund or replace an item when the issue is verified to be correct.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].